Contact Center Solutions

Contact Center Solutions

Call Agent

Today, there is more pressure than ever on organizations to deliver an exceptional customer experience. This pressure is being caused by two factors: 1) The increasing power of your customer to easily buy products and solutions from your competitors, and 2) Your customer’s ability to share their experiences, good or bad with hundreds or even thousands...

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Indiana Farm Bureau Insurance Work-at-Home Whitepaper
Business Phone Systems

Business Phone Systems

A phone isn’t just a phone anymore...
It wasn’t very many years ago that a phone was the main communication tool for businesses. If you were fortunate enough to have voicemail, you were considered on technology’s cutting edge. Obviously, we’ve evolved. The way businesses communicate today has not only become exponentially more powerful but more complex as well. The challenge to reaping the reward of all of this innovation is successfully integrating the right communication technologies into your organization.

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Whitepaper Ad
Structured Cabling Solutions

Structured Cabling Solutions

Cabling, have you forgotten about it? If you have, you’re not alone. You can’t see it, you can’t touch it, it just works. Or, if you are reading this, it might not. It’s difficult to imagine something so complex, sophisticated and vital to your communication infrastructure being concealed and maybe even forgotten. There are important factors that you must consider before...

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MJ Insurance Chooses CPI to implement an ININ Solution
Data Networking Solutions

Data Networking Solutions

CPI has extensive experience in both Local Area Networks (LANs) and large multi-site/multi-department Wide Area Networks (WANs). We offer a full range of services, including: consultation, design, development and implementation services to meet our customer’s most demanding requirements.

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CPI's ININ Interaction Supervisor