Avaya has announced “End of Sale” dates for the BCM50 and BCM450 products as of March 2012. Avaya is merging the Nortel BCM systems into the Avaya IP Office.
So, what does that mean to support of your current BCM50 or BCM450 system? You can depend on support from CPI / Avaya for about seven more years. Avaya will provided parts and labor for that system until March 1st, of 2018.
Since you already have an investment which will last for about seven more years, you are not forced to change your system. You may want to investigate upgrading to the IP Office to get some of the advanced capabilities like Unified Communications and the built-in conference bridge. Avaya continues to protect your existing Nortel investment by allowing you to keep your telephone sets should you upgrade to the new IP Office.
If you need more detailed information on the Avaya BCM, we are happy to help!