Achieving this specialization required fulfilling Oracle’s stringent education competency requirements as well as receiving multiple customer endorsements.
Oracle RightNow CX Cloud Service delivers exceptional customer experiences (CX) across the web, social networks and contact centers, via the cloud, giving clients the power to manage the three channels that matter most in their customer's journey.
“Customer experience matters today!” said Cliff Arellano, CPI President. “As a matter of fact, it’s a competitive weapon that is disrupting businesses around the world. We are thrilled to be an Oracle RightNow Gold partner because this solution is at the heart of empowering companies to deliver exceptional service whenever and however customers prefer it. And do it in a way that is consistent and measurable.”