Creating users and phones in CIC can be a time-consuming and click-intensive process, especially when dozens or even hundreds of objects need to be created.
CIC includes import features that can save many hours of valuable time… if it is done correctly. To help with the task of gathering complete and accurate information for importing users and phones into CIC.
I’ve created a guide and sample spreadsheet to help clarify the process and provide step-by-step instructions for completing it.
We'd love to share this with you to help make your job a little easier! Please fill in the info below and we'll email you the link to instantly download your complimentary guide and spreadsheet.
Today is just the beginning of "giveaways" this week! As many of you know, Interactions 2015 is kicking off and I am excited to see what ININ has to show off this year. Each day of the conference, I will be posting some of the technical highlights that I come across and a CIC tip or two. Stay tuned for the latest and greatest news on what ININ has to offer.
I’m also looking forward to talking with those of you who will be there. It’s a great opportunity to connect with others in this industry and find out what the hot topics and latest customer experience needs are.
As always, if you have any questions about your CIC platform or the complimentary import guide, please reach out. We enjoy hearing from you!