Interactive Intelligence released SU12 for its CIC 3.0 platform on Friday. We wanted to get a quick blog post out to let you know what you will find in SU12. Here are some highlights:

I recently had the opportunity to attend the Interactive Intelligence Partner Conference. This is our opportunity to meet with the product marketing and development folks, hear what new things are coming and share with them what we hear from you – our customers.  I attended many sessions and came home with lots of good information.  I’ll try to update you on all that I learned over the next few blog posts.  Today, I want to let you know what’s new with Interaction Optimizer.