Success Stories

One of the most exciting facets of what we do is rolling up our sleeves and helping our customers improve – sometimes revolutionize – the way they empower their employees and serve their customers.

Here are a few stories where we have had the privilege to help make a difference:


United States Coast Guard

CPI centralizes 11 United States Coast Guard IT Service Centers, significantly reducing technology costs and streamlining operational efficiency

American Academy of Osteopathy

Expansion and growth leads to new and exciting changes for AAO. Learn how Avaya IP Office is helping them raise the bar.

Marian University

Marian University Leverages World-Class Contact Center Technology

Super Bowl XLVI Host Committee

CPI enabled the SBHC contact center to provide extraordinary service to Super Bowl fans from around the globe.

City of Richmond Indiana

Improving Collaboration and the Speed of Communication in the City of Richmond

MJ Insurance

MJ Insurance Uses CPI-Engineered Interactive Intelligence Enterprise IP Telephony Solution to Increase Employee Productivity and Improve Service

Suddenlink Communications

From ATG to Oracle Service Cloud - Why Suddenlink Chose CPI

Wheaton | Bekins

Wheaton | Bekins Keeps Customers Moving with Business Communications Solution Engineered by CPI

American Specialty Health

Structured Cabling Success Story - Going Above and Beyond