RightNow Mission Critical Operations
Security to protect your business, flexibility to scale to your needs, reliability to trust your brand. The Cloud, delivered your way.
RightNow Mission-Critical Operations boasts the most compliant cloud solution with the strictest security standards, capable of meeting the U.S. Social Security Administration's requirements.
Business Challenges
- Meeting costly compliance standards to secure data
- Maintaining mission-critical systems while improving efficiency
- Gaining transparency in the cloud for scale and capacity planning
- Delivering global access and reliable service delivery
- Maintaining costly shelfware from maximum pool resourcing
Features
- Global Data Centers: Access from six geographically dispersed world-class data centers
- Guaranteed Performance: A consistent track record for availability, with SLA-backed uptime guarantees
- Cloud Transparency: Fully transparent status monitoring on channels, bandwidth, and usage stats
- Custom Clouds: Industry-specific cloud offerings with flexible cloud services agreement
- Comprehensive Compliance: FDDC, USGCB, DIACAP, NIST, FISMA HIPPA, SAS 70 / SSAE 16 / ISAE 3402, PCI -DSS / PCI-SSC, SEC, KCS V4, 508, PAS 78, DDA, WCAG
Benefits
- Provides proven performance and scalability globally
- Leverages a robust, secure, and compliant cloud infrastructure
- Provides reliability and disaster recovery
- Reduces costs and gain efficiencies of the cloud without sacrificing transparency