By: Derrick Chin On: September 28, 2018 In: Oracle, Service Cloud Comments: 0

September's Ask the Experts webinar focused on Improving Agent Productivity.  Here's a recording of the webinar and a few highlights on the topic as well.

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By: Christy Green On: September 17, 2018 In: Oracle, Service Cloud Comments: 0

Check out this video for the innovations now available for Chat, Policy Automation, Virtual Assistant and Platform.

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By: Colin Doggett On: August 23, 2018 In: Oracle, Service Cloud Comments: 0

August's Ask the Experts webinar focused on Oracle Policy Automation. I wanted to share a few highlights on the topic as well as the recording of the webinar.  I hope you find the information helpful and insightful!

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By: Christy Green On: August 15, 2018 In: Oracle, Service Cloud Comments: 0

Check out this video for the innovations now available for OPA, Contact Center, Knowledge Advanced and Oracle Service Cloud Platform. Good stuff!

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By: Christy Green On: August 09, 2018 In: Oracle, Service Cloud Comments: 0

Learn more about Oracle’s Virtual Assistant. This video provides a good overview and brief demo. Check it out!

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By: Christy Green On: June 21, 2018 In: Oracle, Service Cloud Comments: 0

June's Ask the Experts webinar focused on Expanding Digital Engagement Channels. I wanted to share a few highlights on the topic as well as the recording of the webinar.  I hope you find the information helpful and insightful!

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By: Derrick Chin On: May 22, 2018 In: Oracle, Service Cloud Comments: 0

May’s Ask the Experts webinar focused on Workflow. I wanted to share a few highlights on the topic as well as the recording of the webinar.  I hope you find the information helpful and insightful!

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By: Derrick Chin On: April 24, 2018 In: Oracle, Service Cloud Comments: 0

April’s Ask the Experts webinar focused on Knowledge Effectiveness. I wanted to share a few highlights on the topic as well as the recording of the webinar.  I hope you find the information helpful and insightful!

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By: Derrick Chin On: April 15, 2018 In: Oracle, Service Cloud Comments: 0

March’s Ask the Experts webinar focused on Browser User Interface (BUI). I wanted to share a few highlights on the topic as well as the recording of the webinar. I hope you find the information helpful and insightful!

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By: Derrick Chin On: March 04, 2018 In: Oracle, Service Cloud Comments: 0