Legal - Increase Billable Hours

The legal profession is one of the most highly competitive industries. With advances in communication technology, new tools are becoming available that are allowing attorneys to get closer to their clients. Not only are law firms increasing their revenue, but their customers are experiencing a new level of satisfaction.

With the development of IP telephony, law firms are able to deploy a scalable, cost-effective IP-based phone system that is easy to administer, and provides features to automate multi-channel tracking and reporting. Above all else, the ability to solve the law
industries' age-old problem of accurately and efficiently tracking billable hours regardless of client interaction type--whether by phone, cell, pager, e-mail, or PDA. This gives law firms the ability to track client interaction which improves billing accuracy and limits disputes while offloading the laborious task of tracking billable hours. The result is a more efficient and productive law firm.

Benefits:

  • Increased revenue
  • Improved customer service
  • Scalable
  • Increased control of administration
  • Reduced cost of administration

A local firm that we have worked with has experienced an increase of $2,000 to $5,000 in billable hours per associate, per month.

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