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Top Takeaways from Gartner Customer 360 Summit

Top Takeaways from Gartner Customer 360 Summit

By: Chris Dellen On: March 03, 2016 In: Contact Center Comments: 0

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CIO vs. CxO - Don't Be Disrupted...From the Inside Out

CIO vs. CxO – Don’t Be Disrupted…From the Inside Out

By: Chris Dellen On: November 04, 2015 In: Contact Center Comments: 0

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Video: Meet Gen Y – An Intriguing Customer Service Presentation and Panel Discussion

By: Chris Dellen On: June 16, 2015 In: Contact Center, Queued IN Comments: 0

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Agent Desktop: the Contact Center’s Secret Productivity Killer

By: Chris Dellen On: August 28, 2014 In: Contact Center Comments: 0

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3 Simple Steps to Build an ROI for Your Customer Experience Projects

By: Chris Dellen On: July 03, 2014 In: Contact Center Comments: 0

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Insights to Jumpstarting your Customer-Facing Knowledge Base

By: Chris Dellen On: May 22, 2014 In: Contact Center Comments: 0

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Getting Your IT Initiative Funded (Introduction)

By: Chris Dellen On: March 16, 2012 In: Contact Center Comments: 0

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Is Your Customer Service Promise Giving You a Long Nose?

By: Chris Dellen On: July 19, 2011 In: Contact Center Comments: 0

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Delivering Exceptional Customer Service in the Twitter Era

By: Chris Dellen On: June 23, 2011 In: Contact Center Comments: 0

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CPI Named One of Indiana’s Best Places to Work in 2011

CPI Named One of Indiana’s Best Places to Work in 2011

By: Chris Dellen On: February 25, 2011 In: CPI Comments: 0

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